These terms govern your use of the wikijet platform. They cover account registration, deposits and withdrawals, bonus rules, game fairness, and your rights as a player. Please read them carefully before creating an account or placing any bets.
The most important rules at a glance — full details are in the sections below.
Wikijet is strictly for players aged 18 and above. Age verification is required during account registration. Any account found to belong to a minor will be closed immediately and all funds returned.
Each player is permitted one wikijet account only. Duplicate accounts will be suspended and any bonuses claimed across multiple accounts will be voided. If you have trouble accessing your account, contact support rather than creating a new one.
All wikijet bonuses carry wagering requirements that must be met before bonus-derived winnings can be withdrawn. The standard requirement is 20x the bonus amount. Full details are stated on each individual bonus offer page.
Withdrawals are processed only to verified wikijet accounts via bKash, Nagad, or Rocket. The payment method used for withdrawal must match the one used for the most recent deposit. Verification documents may be requested before processing.
Wikijet uses certified RNG technology for all games. Any attempt to exploit software bugs, use automated betting tools, or collude with other players will result in immediate account suspension and forfeiture of all balances.
Wikijet reserves the right to update these terms at any time. Players will be notified of material changes via email or platform notification. Continued use of wikijet after a change is posted constitutes acceptance of the updated terms.
By accessing, registering on, or using the wikijet platform in any capacity, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and wikijet. If you do not agree with any part of these terms, you must not use the wikijet platform.
These Terms and Conditions apply to all wikijet services, including the website at wikijet.net, the wikijet mobile app for Android, all games available on the platform, all bonus and promotional offers, and all customer support interactions. Using any part of the wikijet platform means you accept these terms in their entirety.
If you are under 18 years of age, you are not permitted to use wikijet under any circumstances. Wikijet takes age verification seriously and will take action against any account found to be operated by a minor.
To register a wikijet account, you must be at least 18 years of age. You must be a resident of a jurisdiction where online gaming is not prohibited by local law. You must provide accurate, complete, and truthful information during the registration process. Providing false information — including a false name, date of birth, or contact details — is a violation of these terms and will result in account closure.
Each individual is permitted to hold only one wikijet account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. Wikijet uses automated systems to detect duplicate accounts. Where duplicate accounts are identified, all accounts will be suspended and any bonuses claimed will be voided.
Wikijet reserves the right to request identity verification documents at any time, including a national ID card, passport, or other government-issued identification. Accounts that fail to complete verification within the requested timeframe may be suspended until verification is complete.
You are solely responsible for maintaining the confidentiality of your wikijet account credentials, including your username, password, and any two-factor authentication codes. Wikijet will never ask you for your password via email, live chat, or any other channel. If you receive a request for your password from anyone claiming to represent wikijet, do not comply and report it to our support team immediately.
You must notify wikijet immediately if you suspect that your account has been accessed without your authorisation. Wikijet will investigate all reported security incidents and take appropriate action, which may include temporarily locking the account while the investigation is ongoing.
We strongly recommend enabling two-factor authentication on your wikijet account. This adds an extra layer of security and significantly reduces the risk of unauthorised access. You can enable it from your account security settings at any time.
Any activity that takes place on your wikijet account — including bets placed, deposits made, and withdrawals requested — is your responsibility unless you have reported a security breach to wikijet before that activity occurred. Wikijet cannot be held liable for losses resulting from your failure to keep your account credentials secure.
Wikijet accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. There is no maximum deposit limit, though wikijet reserves the right to request source-of-funds documentation for large deposits.
Deposits are credited to your wikijet account balance in real time under normal circumstances. If a deposit is not reflected in your account within 15 minutes, please contact wikijet support with your transaction reference number. Do not attempt to make a second deposit before confirming the status of the first.
Wikijet does not accept deposits made with funds derived from illegal activity. By depositing on wikijet, you confirm that all funds you deposit are from legitimate sources and that you are the rightful owner of those funds.
Withdrawals from wikijet are processed to bKash, Nagad, or Rocket. The minimum withdrawal amount is ৳500. Withdrawals are available only to verified accounts. If your account has not yet completed identity verification, you will be prompted to do so before your first withdrawal is processed.
The payment method used for withdrawal must match the payment method used for your most recent deposit. This is a standard anti-money-laundering requirement and applies to all wikijet accounts without exception. If you have deposited via bKash, your withdrawal will be processed to the same bKash number.
Wikijet reserves the right to carry out additional verification checks before processing any withdrawal. This may include requesting a copy of your national ID, a screenshot of your payment account, or a selfie for identity confirmation. These checks are carried out to protect players and comply with anti-fraud requirements. Failure to provide requested documents within 72 hours may result in the withdrawal request being cancelled.
Most wikijet withdrawals for fully verified accounts are processed within 5 minutes. Complete your account verification early so there are no delays when you want to cash out your winnings.
Wikijet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated on the relevant offer page, as well as the general bonus rules set out in this section. In the event of a conflict between a specific offer's terms and these general terms, the specific offer terms take precedence.
The standard wagering requirement for wikijet bonuses is 20x the bonus amount. This means that if you receive a ৳1,000 bonus, you must wager a total of ৳20,000 before any winnings derived from that bonus can be withdrawn. Wagering requirements must be completed within 30 days of the bonus being credited to your account. Bonuses that are not used within this period will expire and be removed from your account automatically.
Always check the specific terms on each bonus offer before claiming. Wagering requirements, eligible games, minimum deposit amounts, and expiry dates vary between promotions. Our support team can clarify any bonus terms you are unsure about.
All games available on wikijet use certified random number generator (RNG) technology. Game outcomes are completely random and cannot be predicted, manipulated, or influenced by any party, including wikijet staff. RNG certification is maintained through independent third-party auditing.
Each game on wikijet has its own set of rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing real money bets. Wikijet cannot be held responsible for losses resulting from a player's misunderstanding of game rules.
Wikijet monitors all game activity for signs of irregular betting patterns. Players found to be exploiting game mechanics, using automated betting software, or engaging in any form of cheating will have their accounts suspended immediately and all winnings from irregular activity will be voided.
The following activities are strictly prohibited on the wikijet platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities where applicable.
Wikijet takes fraud and money laundering extremely seriously. All suspicious activity is reported to the relevant authorities. If you are aware of any fraudulent activity on the platform, please report it to our support team immediately.
Wikijet reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that the account is being used in violation of these terms. Where an account is suspended pending investigation, the player will be notified by email and given the opportunity to provide clarifying information.
If an account is closed due to a terms violation, any real money balance remaining in the account will be reviewed. Balances derived from legitimate deposits that are not connected to the violation may be returned to the player at wikijet's discretion. Bonus balances and winnings derived from bonus funds will be forfeited in all cases of terms violation.
Players who wish to close their own wikijet account voluntarily may do so by contacting the support team via live chat. Voluntary account closure requests are processed within 24 hours. Any remaining real money balance will be returned to your registered payment method after standard verification checks.
Wikijet is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time limits, loss limits, and self-exclusion. These tools are available to all players from the responsible gaming section of their account dashboard.
If you feel that your gaming is becoming a problem, we encourage you to use these tools immediately. Self-exclusion can be activated for periods ranging from 30 days to permanent exclusion. During a self-exclusion period, your account will be locked and you will not be able to deposit, play, or receive promotional communications from wikijet.
Gambling should be enjoyable. If it stops being fun, or if you find yourself chasing losses or gambling with money you cannot afford to lose, please visit our Responsible Gaming page for guidance and support tools.
Wikijet collects and processes personal data in accordance with our Privacy Policy, which is available at wikijet.net/privacy-policy. By registering on wikijet, you consent to the collection and processing of your personal data as described in that policy.
Wikijet will never sell your personal data to third parties for marketing purposes. Your data is used solely for the purposes of operating your account, processing payments, verifying your identity, and complying with legal obligations. All data is stored securely using industry-standard encryption.
Wikijet provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Wikijet will not be liable for losses resulting from platform downtime, technical faults, or interruptions to internet connectivity on your end.
To the maximum extent permitted by applicable law, wikijet's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. Wikijet is not liable for any indirect, consequential, or punitive damages of any kind.
Wikijet reserves the right to amend these Terms and Conditions at any time. When material changes are made, players will be notified via email and/or a notification displayed on the platform. The updated terms will be posted on this page with a revised "Last Updated" date.
Your continued use of the wikijet platform after the updated terms have been posted constitutes your acceptance of those changes. If you do not agree with the updated terms, you must stop using wikijet and contact support to close your account. Wikijet recommends reviewing these terms periodically to stay informed of any changes.
If you have a question about these terms, or if you wish to raise a dispute regarding your wikijet account, please contact our support team in the first instance. Our support team is available 24 hours a day, 7 days a week via live chat on the wikijet platform.
For formal complaints, please email us at [email protected] with a clear description of your complaint and any supporting documentation. Wikijet will acknowledge all formal complaints within 24 hours and aim to resolve them within 7 business days.
In the event that a dispute cannot be resolved through direct communication with wikijet, you may seek independent mediation. Wikijet will cooperate fully with any legitimate mediation process. These terms are governed by the laws applicable to the jurisdiction in which wikijet operates.
Support email: [email protected] — Available 24/7 via live chat on the wikijet platform. Most issues are resolved in a single conversation.