Wikijet believes that gaming should always be fun. We provide every player in Bangladesh with the tools, information, and support needed to keep gambling enjoyable and under control. If it ever stops being fun, we are here to help — no questions asked.
Six ways wikijet actively protects every player on the platform.
Wikijet verifies the age of every player before they can deposit or play. No one under 18 is permitted on the platform. Our verification process uses national ID checks to confirm age with certainty.
Set daily, weekly, or monthly deposit limits directly from your wikijet account dashboard. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period.
Wikijet lets you set session time alerts so you know exactly how long you have been playing. When your chosen time is up, you receive a clear notification — a simple but effective way to stay aware.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily suspended and you cannot deposit or play. It reactivates automatically when the period ends.
If you feel you need a longer break, wikijet offers self-exclusion for 6 months, 1 year, or permanently. During self-exclusion your account is fully locked and you will not receive any promotional communications.
Our support team is available around the clock via live chat. If you are worried about your gambling or someone else's, reach out any time. We treat every conversation with complete confidentiality and zero judgment.
Responsible gaming means playing within your means, keeping gambling as entertainment rather than a source of income, and knowing when to stop. Wikijet is committed to responsible gaming because we genuinely care about the wellbeing of every player on our platform — not just their deposits.
For most players in Bangladesh, wikijet is a fun way to spend some free time, enjoy exciting games, and occasionally win real money. That is exactly what it should be. But gambling can become a problem for some people, and wikijet takes that seriously. We have built responsible gaming tools directly into the platform so that every player has the means to stay in control without needing to ask for help first.
The responsible gaming tools on wikijet are not hidden away in a corner of the settings menu. They are accessible from your account dashboard at any time, and our support team can activate any of them on your behalf within minutes if you contact us via live chat.
Problem gambling is when gambling starts to have a negative impact on your life — your finances, your relationships, your work, or your mental health. It does not happen overnight, and it does not only affect people who gamble large amounts. Anyone can develop a problematic relationship with gambling, regardless of how much they bet or how often they play.
The key difference between recreational gambling and problem gambling is control. Recreational gamblers can set a budget, stick to it, and walk away when they have reached their limit. Problem gamblers find it difficult to stop, often chase losses, and may gamble with money they cannot afford to lose. Wikijet's responsible gaming tools are designed to help players maintain that control before it becomes an issue.
Warning signs of problem gambling: chasing losses, gambling with bill money, lying about how much you gamble, feeling anxious or irritable when not gambling, borrowing money to gamble, or neglecting work and family because of gambling. If any of these sound familiar, please use our self-exclusion tool or contact support immediately.
All responsible gaming tools on wikijet are available from the "Responsible Gaming" section of your account dashboard. You do not need to contact support to activate deposit limits, session reminders, or cool-off periods — you can set them yourself in under a minute. Here is how each tool works in practice.
Deposit limits are the most straightforward tool. You choose a maximum amount you are comfortable depositing in a given period — daily, weekly, or monthly — and wikijet enforces that limit automatically. If you try to deposit more than your limit allows, the transaction will be declined. You can lower your limit at any time with immediate effect. Raising your limit requires a 24-hour waiting period, which gives you time to reconsider.
Loss limits work similarly. Set a maximum amount you are willing to lose in a session, a day, a week, or a month. Once you reach that limit, wikijet will prevent you from placing further bets until the period resets. This is one of the most effective tools for keeping gambling within a budget you can genuinely afford.
Session time limits let you decide in advance how long you want to play. When your session reaches the time you set, wikijet will display a notification reminding you that your time is up. You can choose to continue or log out — the choice is yours, but the reminder ensures you are making a conscious decision rather than losing track of time.
Reality checks are periodic pop-up notifications that appear during your gaming session to show you how long you have been playing and how much you have won or lost. These are designed to keep you grounded and aware of your actual situation rather than getting caught up in the excitement of the game.
Cool-off periods are for players who feel they need a short break but are not ready for a full self-exclusion. During a cool-off period, your account is suspended and you cannot log in, deposit, or play. The period ends automatically, and you can resume playing without contacting support.
Self-exclusion is the most serious tool and is intended for players who feel their gambling has become a genuine problem. When you self-exclude on wikijet, your account is locked for the duration you choose — 6 months, 1 year, or permanently. You will not receive any promotional emails or bonus offers during this period. Reactivating a self-excluded account requires a formal request and a mandatory cooling-off period.
Wikijet's responsible gaming tools are free, instant, and confidential. Using them is a sign of strength, not weakness. We are proud of every player who takes control of their gaming — it is exactly what these tools are here for.
Responsible gaming is not just about using tools when things go wrong — it is about building good habits from the start. Here are some practical tips that wikijet recommends to every player in Bangladesh.
If you share a device with family members, especially children, wikijet strongly recommends using device-level parental controls to prevent underage access to the platform. Log out of your wikijet account when you are not using it, and never share your login credentials with anyone else.
If you are concerned about a family member or friend's gambling habits, the most helpful thing you can do is have an honest, non-judgmental conversation with them. Let them know you are worried and encourage them to use wikijet's responsible gaming tools or seek professional support. You can also contact wikijet support on their behalf if you believe they are in immediate distress.
Our support team is available 24/7 via live chat on the wikijet platform. Reach out any time — all conversations are confidential.
Log in to your wikijet account and visit the Responsible Gaming section in your dashboard to set deposit, loss, and session limits.
Activate a cool-off period of 24 hours to 30 days directly from your account settings. No waiting, no forms — instant effect.
Request a self-exclusion of 6 months, 1 year, or permanently by contacting wikijet support via live chat. We will action it immediately.
Email us at [email protected] for any responsible gaming request. We respond within 24 hours.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using wikijet's responsible gaming tools or speaking to our support team.
Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?
Do you find it difficult to stop gambling once you have started, even when you planned to play for only a short time?
Have you ever chased losses — kept playing in an attempt to win back money you had already lost?
Do you feel restless, irritable, or anxious when you are not able to gamble?
Have you hidden your gambling activity from family members or lied about how much time or money you spend on gambling?
Has gambling ever caused problems in your relationships, your work, or your financial situation?
Have you borrowed money or sold possessions in order to fund your gambling?
Do you think about gambling frequently when you are doing other things — at work, with family, or trying to sleep?
If you answered "yes" to two or more of these questions, please consider activating a cool-off period or self-exclusion on wikijet, or contact our support team for a confidential conversation. You are not alone and help is available.
Four simple steps to set up responsible gaming controls on your wikijet account.
Visit wikijet.net and log in with your registered mobile number and password. If you do not have an account yet, register for free — it takes less than two minutes.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your account settings. Here you will see all available tools — deposit limits, loss limits, session reminders, cool-off periods, and self-exclusion.
Choose the tools you want to activate, enter your preferred limits or durations, and save your settings. Most tools take effect immediately. If you need help at any step, our live chat support team is available 24/7.
You can also contact wikijet support directly via live chat to have any responsible gaming tool activated on your behalf. Just tell us what you need and we will handle it for you right away — no forms, no delays.